Refund Policy

Last updated: September 19, 2026

This page explains the current customer arrangements for this storefront.

Returns and exchanges covered

Requests are accepted for qualifying defective and non-defective new products, including preference or selection changes, and for exchanges. Start the request within 30 calendar days after delivery. A non-defective item must be new, unused and in original condition; damaged, faulty, incorrect or incomplete deliveries may also be reported. Rights that cannot be waived remain unaffected.

Request approval first

Write to lapebicigub958@gmail.com with the order number, checkout email and reason. For a product problem, include helpful photos or video and keep the package and parts. Do not mail goods until approval and the exact return destination and instructions are supplied; the public mailing address is not automatically a return warehouse.

Mail return and exchange process

A free prepaid return label is included in the parcel for an eligible mailed return. Contact the store if it is absent or has been misplaced. No restocking fee is charged. Exchanges and replacements depend on review and available inventory.

Refund initiation

After approval, the refund is processed and initiated to the original payment method within 10 days. Posting by the bank, card issuer or payment service may take additional time.

These terms do not take away consumer rights that applicable law makes non-excludable.